Automatic Retailing Vending (ARV) has invested in industry leading technology to further enhance the service offered to our customers.

'E3 Live', a Blackberry web based system allows ARV to provide a modern quality approach to managing clients vending needs. The system, developed and designed by Vendman Systems Ltd allows ARV to plan machine filling patterns, record accurate stock levels and take detailed sales information from all our machine range.

Whether an existing ARV customer or a potential new customer this will mean:

• Better planning of our machine product range, giving the products and brands that best suit the individual business
• Machine - fill based on real time demands allowing our professional operations team to visit vending machines at the right times
• Clear and detailed sales information

David Spoors Head of Operations says: 'The new technology has given us a greater understanding of our customer needs and has improved our route planning, product purchasing and sales information from our machines.

The biggest benefit however, is that it has allowed ARV to work even closer with our customers to deliver service excellence, which is essential in our mission to be the number one Vending Operator in the North-East'.